Your data protection rights under the General Data Protection Regulation
Reed-quail is committed to protecting the privacy and security of your personal data. This page explains your rights under the General Data Protection Regulation (GDPR) and how we comply with these requirements.
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on 25 May 2018. It gives individuals in the European Union (EU) and European Economic Area (EEA) greater control over their personal data and establishes strict requirements for organisations that process such data.
Although Reed-quail is based in Australia, we respect the privacy rights of all our visitors and clients, including those from the EU and EEA, and have adopted GDPR-aligned practices.
Under the GDPR, you have the following rights regarding your personal data:
You have the right to know how your personal data is being collected and used. We provide this information through our Privacy Policy and this GDPR page.
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "subject access request." We will provide this information free of charge within one month of receiving your request.
You have the right to have inaccurate personal data corrected or completed if it is incomplete. Please contact us if you believe any information we hold about you is incorrect.
Also known as the "right to be forgotten," you may request that we delete your personal data in certain circumstances, including:
You have the right to request that we limit the way we use your personal data in certain circumstances, such as when you contest the accuracy of your data or when you have objected to our processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance from us.
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes or processing based on legitimate interests.
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significantly affect you. We do not currently make any automated decisions of this nature.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
Under GDPR, we must have a valid legal basis for processing your personal data. The legal bases we rely on include:
As Reed-quail is based in Australia, your data may be transferred to and processed in Australia. Australia has been granted an adequacy decision by the European Commission in certain contexts. Where required, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and its purpose. Contact us for specific information about retention periods.
To exercise any of your rights under GDPR, please contact us using the details below. We will respond to your request within one month. In certain circumstances, we may extend this period by a further two months, in which case we will inform you.
To help us process your request efficiently, please:
If you are not satisfied with how we handle your personal data or respond to your request, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.
For any questions about GDPR compliance or to exercise your rights, please contact us at:
Reed-quail
42 Harbour Street
Sydney, NSW 2000
Australia
Email: [email protected]